Date
Technician
Was your call handled in a timely manner?	YesNo
Was the office staff friendly and courteous?	YesNo
Were you able to get an appointment to your liking?	YesNo
Was our Service Technician on time?	YesNo
Was he friendly and courteous?	YesNo
Did he come well prepared for the job?	YesNo
Did he inform you of his arrival and departure?	YesNo
Did he take care of all your problems?	YesNo
If not, did he set up a follow-up date?	YesNo
Did he explain any problems to you?	YesNo
Did he make any suggestions to improve your system?	YesNo
I was very satisfied with the work that was done	YesNo
I was somewhat satisfied	YesNo
I would tell others about your services	YesNo
Comments